How do we communicate effectively?

How important is communication? The dictionary defines communication as “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior”, “a verbal or written message”, and “a technique for expressing ideas effectively”.

Communication is an essential skill, not only in your personal and community relationships but also in your workplace.  Do you stop and truly listen to those around you?  If you remain quiet and listen to what your colleagues and work friends talk about, it may surprise you that communication, or lack of it, is often referred to.

How can communication in the workplace improve?  If you are an employer, director, manager, supervisor, or team leader, make time in your diary to ensure you meet with your staff/team.  Don’t talk down to them, ask them questions about how they view the company/business/organization, ask them how they view communication between the different areas of the business.  You may choose to do this individually, in small teams, or as a whole group.  Note, however, that some people will not engage if they feel threatened.  If people in your organization are not engaging in the conversation, it may take some time to build a relationship where they feel they can speak without fear of losing their job.

We do not know what all our team members are going through outside of the workplace, sometimes managers and supervisors are unaware of what’s happening in the workplace. You need to be listening, aware, and taking note of your team and how they interact with you and each other.

The skill of communication doesn’t just apply to the workplace.  It applies to all areas of our life – family, friends, marriage, relationships, social interactions.  The ability to communicate well, not just hear noise, but listen with intention, and engage in meaningful conversation assists you in understanding your partner, children, and colleagues much better.

How do we communicate effectively?  Listen – don’t just hear what you want to hear, don’t just hear the ‘noise’ people make; really listen to what is being said. Lead by example – if you want to improve communication, then show how; read about how to improve and practice by action. Learn – accept criticism and correction. 

Be Intentional

What comes to mind when you hear the word ‘intentional’? 

Do you think, being purposeful, or taking a deliberate action that lines up with your beliefs, and values?

Many people have heard or read the verse from Proverbs 16:3, which states, “Commit to the Lord whatever you do, and he will establish your plans.”

One passage that has been important to me is from Philippians 4:6-7, which states, “Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus.”

If we are not intentional then we simply flounder, make sub-standard decisions that cause distress to those around us, and make a mark against our character.

Being intentional, as stated in the dictionary, says “done with intention or on purpose”.

So, what does this mean for you and me? Are we intentional? Does what we do matter?  I believe that being intentional is important.  We should be intentional in our faith, friendships, relationships, workplaces, and aspects such as communication, kindness, work ethic, and mental and physical health.

Each moment being positively intentional adds up to create an affirmative outcome.  Do you commit your time wisely in undertaking your work, whether paid or voluntary, to achieve a productive outcome that benefits the business or organization? Do you use and plan well with available resources (staff, volunteers, products, equipment) to achieve the best result possible?

If we seek to be intentional, then first commit to becoming:

·        Wise in our planning,

·        Communicate with clarity and encouragement,

·        Meet deadlines and reporting timelines,

·        Be accountable,

·        Be kind.

Embracing Change?

Over the past few months, significant changes have occurred in our family life. Changes in employment, our youngest graduating from High School, and myself, taking up a new Not-For-Profit executive position.

Change can bring the feeling of being uncomfortable and challenging, and certainly cause you to either embrace it or hide away.

Undergoing change in your life is not comfortable. Often friendships formed in the workplace, and other organizations change, even end. Relationships change. Finances change. Family life changes.

Recently, I have been reflecting on how to embrace the changes positively. Is this easy? No. But to live life to be effective means being willing to change, even when your mind is screaming NO!

To begin this process, I have begun:

• Getting up earlier in the morning and having breakfast (or a cuppa) with my husband.
• General House tidy-up (making the bed, cleaning bench tops, washing, dishes, general household duties).
• Set time aside for reflecting on God’s Word.
• Deal with urgent emails, accounts, and the import “To Be Done” items on my list.
• Set time aside later in the day to read, rest, pray, and visit.

It is so easy to fall into procrastination or become overwhelmed.

Iveth Luna (song “In You” sings, I can do all things...even when the darkness comes, even when the mountains tower...in You (the Lord).

That is how I get through each day - with the Lord. If the past few months have taught me anything, it is I cannot get through the changes without the Lord

As organized as one tries to be, unless the Lord directs our path, the journey will be rough. The path may have stones that irritate you because they get in your shoe, or there may be a block on the path, your health may be under attack, or your family life has changed. Whatever the situation, the constant presence, and love of the Lord is comforting and reassuring

What changes can you make today to start each day more positively?

Staying Organised In A Chaotic World

Have you noticed how easily you can be distracted by news, social media, messenging and general life?

We all have busy lives.  Often we are simply trying to get through the day - complete work deadlines, make the NFP meeting we've committed to, get a  meal on the table, ensure the children's homework is done.

One way I have found to stay organised in the chaos is to simply take 10 minutes every few days, sit down with my diary (online/paper/planner, whichever works for you) and check through the week.  

• What is coming up - meetings and events?
• What do I need to purchase - grocercies, gifts, etc?
• What bills are due - vehicle registration, electricity, mobile phone account?
• What deadlines do I need to meet for work or N-F-P committee?
• What jobs need to be completed around the house?

You may have other questions that need to be addressed and noted into your diary. That's what a diary or planner can assist you with. Helping to keep you focused and organised so that by the end of the week, you're not feeling completly overwhelmed.

What steps can you take to plan your week more effectively?

Don't forget to schedule some time for you!

Teamwork

 Teamwork.  We often hear this word, read about the importance of it and in our workplaces are encouraged to participate in it.

What is Teamwork? The Cambridge Dictionary tells us, "the activity of working together in a group with other people, especially when this is successful."

Teamwork isn't always easy.  Some people find it much more appealing to work alone, whilst others relish the opportunity to work with others.

Teamwork, when everyone in the group chooses to participate and work together, can lead to creative and successful outcomes.  To achieve successful outcomes, all participants need to intentionally  ensure a numbe of actions occur.

1. Turn Up on Time!  Meetings (either in person or online) to brainstorm, collerabrate, and compile are important and it is very frustrating if participants are late joining the meeting or not turn up at all.  If you are part of a team of people, then TURN UP! Turn up to participate, turn up on time, be proactive.

2. Do Your Part!  Your contribution is important.  Ensure you complete the assigned tasks ontime and to the best of your ability.

3. Ask for Help! If you are overwhelmed or struggling, then reach out to the team and ask for help.  That's not, I don't want to do the task or I haven't ensure enough time.  It's asking for help when I've tried and need someone to review or assist.

4. Affirm Each Other!  Encourage one another and affirm the team members abilities and skills.

5.  Celebrate Your Success and Milestones!  Don't forget to celebrate together the milestones achieved and successful outcomes.  When things don't quite go to plan, find what to celebrate and then how together work out the issues that still require resolution.

Some Things Have To Change

 Life happens...change is inevitable. Change comes, whether we are ready or not. Sometimes it's in our control, usually, we have little or no say in change.

How do we cope? Do we accept change or reject it? What is the impact on our lives, our careers, and our beliefs?

There are a few points that we do know:

1. Change will come whether or not we accept it or reject it.

2. Change may impact our lives, but we can learn to be adaptable.

3.  Change may be difficult at the moment, but the doors open to new possibilities, and new career choices.

4. Change is not something anyone wants to go through; our faith and beliefs are strengthened when we draw near to the Lord instead of pulling away.

Some verses to help:

• Psalm 51:10
• Philippians 4:13
• Proverbs 18:10
• Psalm 91:2 

Change brings about growth - in our character, in ourselves, in our faith and beliefs. We may not have much say, but how we respond will show either a positive or negative stance as to who we are. 

Whilst change will occur, there are some things that we can hold onto that are not changing:

 - God never changes;

- God's Word never changes, we grow and change as we read and apply the Words of the Bible to our lives;

- We are constantly changing; even if we think we are not;

-  Like the annual cycles of the seasons, life is a constant change.  How we embrace change will either help us flourish or flounder.

What will you choose?

Check Twice, Measure Once

 Have you heard the quote, "Check twice, measure once"?  I'm told that's what woodworkers do when they are working.

It's the same with planning an event.  Whether it's an event for work, community, church or family, we can use the same idea.

By "checking twice" and "measuring once" we can reduce potential situations that are created because it was overlooked or note considered.

So how can we "check twice"?

• make a list of what needs to be actioned - each job no matter how small or large;
• delegate to different team members if need be;
• make a list of items that are needed and don't just think about food but items such as tables, chairs, cutlery, crockery and even notepads and pens.  Everything you can think of.  It's easier to cross of the list than try to remember;
• think about who is attending (and ensure they are invited) and what their needs may be (access, parking, food allergies/intolerances;
• create a check list so you can tick each job/item off.

"Measure Once":

Whilst we might think, let's go with the flow, is ok and that is fine for something informal; taking the time to put pen to paper and ensure you don't forget important points in the planning will save time, stress and potential difficult situations that could have been avoided.

Planning and Preparation

 When you have a busy period, what's your "Go to"?  

For some of us it's a list (or several), scheduling tasks, a diary (paper or digital), maybe sticky notes.

I am a list person.  I make lists for all sorts of jobs.  It may be planning an event (or even a BBQ), meeting deadlines for acquittal purposes, ensuring that people are contacted for meetings, making sure that travel itineraries are submitted on time.

Whatever your reason, having some form of reminder is helpful, especially in today's fast-paced; information overload world.

Learning how to use technology to assist you and make life easier is a must.  Scheduling emails, texts and reminders can mean that your time is better utilised so that deadlines can be met, reports or documents reach the recipients on time.

You may find that a simple list, or scheduling reminders can help free up your valuable time.

A monthly planner, a few highlighters and a decent pen, plus a few minutes each week can make the difference between fluster and focus.

Have Your To Do List ready!

Be Kind. You Don't Know What Someone Else Is Going Through.

 In today's fast paced world, people can often forget that our words, tones, language and actions may either help or hurt another.

Too often, we're all about us. Getting to work, completing the workload, meeting deadlines, achieving outcomes, making a profit, proving why we should have the coveted position or be in leadership.

More often than not, there are those around us who are forgotten, used or ignored in our ever chasing, ever climbing to be on top of the pile.

To be kind does not take a lot of effort.  However, being kind may mean having to adjust our attitude, thoughts and actions.  You don't know what someone else is going through.  Your kindness may in that moment be the factor that changes their next decision.

Break It Down, Don't be Overwhelmed

 In your daily work life, it's easy to become overwhelmed. 

Expectations are high.  Demands are constant.  People phoning, attending to the front desk (if you have a 'shop front'), everyone wants their questions they asked today answered yesterday.

How do we cope? Stress is a huge factor in today's work place.  We were told that computers and going digital would make work easier; however, many can attest this is not what has happened.

A few tips I'm learning:

Break it down.  What has to be accomplished first? Is there a few small jobs on your list that can be done easily and quickly? Which jobs will take longer and do they need to be done today or later in the week?

Plan your day.  Some people find daily planners helpful or creating tasks with deadlines.  Some may find a list for each day helpful or notes in their diary.  Whatever works best for you.

List.  I am a 'lists' person.  I love lists.  Probably drives everyone around me crazy.  I love routine and planning what needs to be accomplished.  However, life and work life don't usually run naturally on lists. You will need to account for sudden change and the upending of your plans.

Breathe!  Take a moment and just breathe.

Complete a task that helps you calm down.  For me, its digital filing - crazy I know, however it's a routine of doing the same actions.  You may find making a pot of tea or taking a 5 minute walk helps.

Move!  Don't sit in one place.  You need to move.  Have your printer or photocopier away from your desk so you must move.  Administration and secretarial roles are often sedentary.  Lack of movement, or routinely doing the same movements can lead to muscle aches and pain.

Remember, today is just one day.  

Breathe...just breathe

Life is Like Cake!

 Recently I posted  on Instagram that Life is like cake.

Life can be like cake.

It's all good when it tastes nice.

But when you forget the sugar or key ingredient, it can taste horrible.

We all have good and bad days.  If you follow a recipe, then usually the end result is something you can eat - like cake.  But, if we don't follow the recipe then unexpected results can happen.  If you forget the sweetner or add too much, your cake may be inedible.

Life is like that. When life is "sweet" we're happy, maybe even considering ourselves content.

However, when life if not sweet - when the trials, difficulties and stress occur then the 'recipe' hasn't worked and the 'cake' deflates, burns, or doesn't taste good.

That's when we need to re-adjust our recipe!

Eat cake, good cake!